In keeping with the subject of the unglamorous aspects of video production, when you are thinking about which company to use, do you consider their equipment and contingency plans? For instance, what if their computer fails? Will they have a back up solution so that your project isn't on hold until they get things back up? Athens Video has multiple workstations with the same production software on it, so if one computer goes, we just move to the next station and keep working. And when a computer does go down, we have the resources to get it back up within a day, providing the parts are easily obtained.