Yesterday I received bad news from a past client - his home had burned down and he was calling to see if we had a copy of his personal project we did in 2008 (it was his wedding). Because it is our policy to archive every job we do (except for media transfers unless requested) I was able to retrieve the master disc and make copies for him. This is a free service we offer our clients. We have master SVHS tapes that go back to 1983 even. It is a good feeling to be able to help a client out in a situation where most of the personal items lost can never be replaced.